Updated as at 23 January 2022. Updates will be made as we receive advice from the New Zealand Ministry of Health. 

Casino Opening Hours under Red Light

Main Casino Floor, Baccarat Room, Platinum and Black open 24/7*

Platinum on 1 open from 10am-2am on weekdays and 24/7 on Saturdays and Sundays*

EIGHT open from 10am-4am on weekdays and 10am-6am on Saturdays and Sundays*

*Excluding Christmas Day, Good Friday and between 3am-1pm on Anzac Day.

Your safety remains our number one priority so accordingly, the following conditions of entry will apply to all guests (including SkyCity Premier Rewards members) attending SkyCity Auckland Casino:

MANDATORY ENTRY CONDITIONS

My Vaccine Pass

To enter all gaming venues, you will be required to present your valid COVID-19 ‘My Vaccine Pass’. If you present a printed copy, you will also need to supply a valid form of photo ID.

Face Mask

Wearing a face mask or covering is mandatory. To help keep everyone safe, all our staff will continue to wear masks while in orange.

Scan In

You will be required to scan in to all gaming venues using the Government’s NZ COVID Tracer app (or fill out a manual form).

If you are unwell, stay home

If you are sick, please do not come to SkyCity and seek medical advice.

OTHER IMPORTANT INFORMATION

Entry to Main Casino Floor

To enter, you must join the controlled queue outside the main atrium. If you park in our car park, you must take the main atrium lifts, exit at the atrium ground level and then join the queue outside.

If you are a Platinum or VIP Black Premier Rewards cardholder, you may enter the Main Casino Floor via our VIP Express queue.

Entry to Baccarat Room

To enter, take the lift at the Theatre end of the complex to L3 and follow the directions of our staff.

Entry to Platinum Room

You can enter the Platinum Room via the P2 lobby or by taking the lift at the Theatre end of the complex to L3 and following the directions of our staff.

Entry to Platinum on 1, Black and EIGHT

You may go directly to your VIP Room via the P2 lobby.

PREMIER REWARDS MEMBERSHIP INFORMATION

Membership Downgrades

Your membership status won't be downgraded and will remain as it was before our most recent lockdown closure until 30 June 2022, following which we will resume consideration of downgrades.

Membership Upgrades

Qualifying memberships will be considered for an upgrade from January 2022.

Premier Points and Premier Bonus Dollars

All existing Premier Points and Premier Bonus Dollars balances were paused during our most recent lockdown closure and are valid until 30 April 2022.

Birthday Offers

All monthly birthday offers from August to December 2021 are valid until 31 March 2022.

Vouchers, Car Parks and Free Play

All SkyCity Auckland vouchers, car park credits and Free Play earned or gifted from July 2021 onwards are valid until 31 March 2022.

TO KEEP YOU SAFE

The well-being and safety of our employees and guests is our top priority so across all of our SkyCity Auckland venues we will be:

Increased our cleaning activities to ensure more frequent cleaning of surfaces

Made available hand sanitiser and wipes to staff and guests

Provided additional training for our staff in order to keep themselves and our customers safe