Following the Government's announcement that Auckland has moved to Alert Level 3, SkyCity Auckland's property remains closed.
SkyCity Hamilton and SkyCity Queenstown are currently open with stringent COVID-19 Alert Level 2 measures in place.
The health and safety of our staff and customers is our number one priority, and we look forward to opening SkyCity Auckland at Alert Level 2 when it is safe to do so.
Wrapped up in one magnificent venue you'll find the world's most popular casino games, fantastic live entertainment and great food and bar offerings.
* Excluding Christmas Day, Good Friday and between 3am - 1pm on Anzac Day.
Whatever your game, chances are we're playing it right now at SkyCity Auckland Casino. We have over 2,100 Gaming Machines and 150 Table Games at just about every level of excitement.
SkyCity prides itself on being a responsible host. As such, we would encourage you to play only at levels you can afford. Remember - you must be aged 20 years or older to enter the gaming areas at SkyCity Auckland.
FAQs
-
What is AML?
AML stands for Anti-Money Laundering. More information can be found here.
-
What is age restriction?
You must be aged 20 years or older to enter the Gaming areas at SkyCity Auckland.
-
What is the dress code?
At SkyCity, we are proud to provide you with a world-class environment to enjoy. We require a neat and tidy standard of dress at all times.
The following items are not appropriate:
- Torn or damaged clothing (except fashionably distressed items)
- Dirty clothing or footwear
- Safety or trade clothing (eg safety vests)
- Sleeveless tops on men
- Gang patches or insignia
- Hats or caps (except for religious or medical reasons or within the Poker Zone)
- Sunglasses (except within the Poker Zone)
SkyCity reserves the right to refuse entry where patrons are not appropriately dressed.
-
What form of identification is considered valid?
SkyCity accepts the below as form of identification:
- A current New Zealand or overseas passport
- A current New Zealand or overseas photo driver license
- A current Hospitality Association (HANZ) 18+ card
- Any other current ID with a photo, date of birth, and which is the product of a government institution.
-
How can I sign up for Premier Rewards?
Signing up to Premier Rewards is free. Provided you are over the age of 20 and not excluded from entering SkyCity's premises you can sign up at the Premier Rewards Station at the Casino.
-
I have concerns about a friend or family member, how do I stop them visiting?
At SkyCity there are two ways to control your gambling: Self-identified exclusion and Third Party Exclusion. You can either call and speak to our Host Responsibility on 09 363 6000, or if you are at the Casino, please visit the Security desk or speak to one of our security team. More information can be found here.
You must be aged 20 years or older to sign up to Premier Rewards Programme. SkyCity is a responsible host. If you wish to discuss your Gaming, please talk to a SkyCity staff member or call the Gaming Helpline on 0800 654 655. Children under the age of 14 years must not be left alone at SkyCity. For more information please contact the SkyCity Shift Manager on 0800 SKYCITY.
You must be aged 20 years or older to sign up to Premier Rewards Programme. SkyCity is a responsible host. If you wish to discuss your Gaming, please talk to a SkyCity staff member or call the Gaming Helpline on 0800 654 655. Children under the age of 14 years must not be left alone at SkyCity. For more information please contact the SkyCity Shift Manager on 0800 SkyCity.
