Ask Concierge

Our complimentary Concierge Services are designed to enhance your stay — just one way we make your experience memorable and special. We are here to offer you a warm, friendly, and expert touch, going beyond valet parking and luggage assistance.

How we can help

  • Arranging transfers for your convenience
  • Suggesting exciting things to see and do nearby
  • Recommending and securing reservations at the best restaurants and bars
  • Assisting with lost luggage
  • Helping with travel itineraries, big or small
  • Making your special occasions even more memorable
  • Hosting your business meetings and events with ease
  • Helping you find anything you might be looking for

The Concierge team at The Grand by SkyCity is dedicated to accommodating any request — if it’s legal, moral, and possible, we’ll do our best to make it happen!

Les Clefs d’Or

The golden keys worn on the lapel of a Les Clefs d’Or Concierge signify the highest level of professional service. Les Clefs d’Or is a professional association of hotel concierges with approximately 4,000 members across over 80 countries and 530 destinations.

Contact our Concierge team