Following the announcement from the New Zealand Government and to limit the spread of COVID-19, SkyCity is closed until further notice.
Please be assured that we are doing everything we can to ensure that we provide maximum flexibility for our guests and hope to provide answers to FAQs here.
Escape to a hotel where exceptional experiences happen every day. A place where you can enjoy genuine Kiwi hospitality and modern, spacious accommodation.
Explore the sights and sounds of vibrant Auckland, including the iconic Sky Tower. Pamper yourself at rejuvenating spa facilities. Experience magnificent dining with over 20 restaurants, cafes and bars close by, not to mention theatres and the exciting SkyCity Casino. Before you return, relax and refresh with our world-class facilities and services, where your comfort is our priority.
SkyCity Hotel. Everything's right here.
Corner Victoria and Federal Streets, Auckland, 1010
Phone: (09) 363 6000
Why book direct?
Here are plenty of reasons to book directly with SkyCity Hotels.
Our website will have the last rooms that are available. If you're looking for last minute bookings then we'll have the rooms that other sites don't have access to.
Book what you want
The full range of rooms and packages is available on our site that you won't find elsewhere. Plus, if you need to add an airport shuttle, valet parking or breakfast you can do that right here too.
Personalise your stay
If you've got a special occasion to celebrate or are looking for something a little outside of the ordinary, then we can help you. From helping plan engagements to surprises with all the finer details, we can assist in making your moment an incredible one.
Book now, pay as you leave
SkyCity Auckland is a large entertainment destination and if you're staying in one of our hotels you'll find that you can charge some of your experiences with us to your room key card and pay at the end of your stay. That includes the Federal Street dining precinct, Sky Tower admissions and treatments at East Day Spa.
Is parking inclusive with accommodation?
Self parking is available at a charge of NZ$35.00 per exit. Alternatively, valet parking is available at a charge of NZ$55.00 per night for unlimited car retrievals.
The above information and pricing is correct as at 27 February 2020 but is subject to change.
What are the breakfast options available for hotel guests?
SkyCity Grand Hotel
Gusto at the Grand offers two different breakfast options for SkyCity Grand Hotel guests.
Gusto breakfast feast, $35
Choose from a selection of continental and cooked items with bottomless Americano coffee, tea and fruit juice.
Gusto hot á la carte, from $16
Choose a dish from the hot á la carte menu with your choice of bottomless espresso coffee or tea and fruit juice.
Saturday & Sunday: 6:30am-11am
Hotel guests can enjoy a buffet breakfast at Fortuna Buffet.
$25.90 for buffet breakfast (check here for seasonal and children’s pricing).
What is the check-in and check-out time?
Guaranteed check-in time starts from 3pm and check-out time is 11am.
Can I please have an early check in or late check out?
We would be more than happy to note an early check-in request against your booking; however as a request this is subject to availability and cannot be confirmed until arrival. To guarantee an early check-in you would be required to book the night prior to your arrival date.
We can offer you a late check-out on complimentary basis up to midday. However, a check-out after midday would be available at a surcharge of NZ$30.00 including GST per hour basis up to 3pm. After 3pm a full night's accommodation charge will be applicable.
Does SkyCity Hotel have a swimming pool?
SkyCity Hotel does not have a swimming pool. SkyCity Grand Hotel has a lap pool.
Can I leave my bags in storage after check-out?
Yes, we can arrange baggage storage post check-out at the concierge’s desk without any charge. Please contact the concierge team after check-out.
What are the terms and conditions of staying at either hotel?
Terms and conditions of booking and staying can be found here.
The above information and pricing is correct as at 3 July 2019 but is subject to change.