Guest Information

Check-in & Check-out

  • Check-in from 3:00pm
  • Check-out by 11:00am

Late check-out requests are noted but cannot be confirmed until arrival. To guarantee a late check-out, book the night of your departure date.

Parking

  • Valet parking: NZ$60.00 per night — use the underground porte-cochère at 46 Nelson Street
  • Self parking: NZ$35.00 per exit — use SkyCity car park, levels 2–5 (Atrium end), take lifts to level 3 and follow SkyBridge signs

Some packages include parking — check your booking confirmation.

Dining

Horizon by SkyCity has its own restaurant on the ground floor. The SkyCity precinct is also home to over 20 restaurants and bars — please check with our team at check-in as to which are serving during your stay. Breakfast options are available — ask reception for current details.

Facilities

  • Fully equipped 24-hour gymnasium
  • East Day Spa access (SkyCity precinct, charges apply)
  • Free unlimited Wi-Fi
  • PressReader — unlimited access to newspapers and magazines
  • Concierge service — 24-hour dedicated staff
  • Babysitting available on request

Contact