Taking care of you

The wellbeing and safety of our employees and guests is our top priority.

We are closely monitoring advice from the New Zealand Ministry of Health and we have taken additional measures to provide a safe environment for our customers and staff. When visiting our hotels, Casino, restaurants or attractions we recommend that you and your guests use the New Zealand COVID-19 Tracer app. You can be assured that we have taken a well-considered approach and will continue to provide you with the incredible service and welcome we are renowned for.

FAQs 

Taking care of you

More information

For further detail on the Coronavirus (COVID-19), visit the NZ Ministry of Health or call Healthline on 0800 611 116.

All other enquiries?

Please contact our customer contact centre from 9am-5pm (NZT) daily by email enquiries@skycity.co.nz or call on +64 9 363 6000.