Taking care of youCOVID Clean Approved

Keeping everyone safe including our guests, employees and our wider communities is our priority at SkyCity Entertainment Group. This remains paramount even as we enter a less restrictive phase of COVID-19 protocols. You can be assured that we have taken a well-considered approach and will continue to provide you with the incredible service and welcome we are renowned for.

Use our ‘Frequently Asked Questions’ section below for guidance on dates for upcoming changes and what to expect when you stay with us.

We look forward to welcoming you soon.

FAQs 

Taking care of you

More information

For further detail on the Coronavirus (COVID-19), visit the NZ Ministry of Health or call Healthline on 0800 611 116.

All other enquiries?

Please contact our customer contact centre from 9am-5pm (NZT) daily by email enquiries@skycity.co.nz or call on +64 9 363 6000.