FAQs

  • What dates will the SkyCity Auckland Casino be closing?

    SkyCity Auckland casino will temporarily close for a five-day period from Monday 9 September to Friday 13 September 2024 (inclusive)

  • What is closing?

    The SkyCity Auckland Casino is closing for five days.

    Restaurants and bars in the Casino will close, this includes: Food Republic, Flare and all other Casino bars.

  • What will remain open during the Casino closure?

    Restaurants and Bars outside of the Casino, including Andy’s Burgers & Bar, MASU by Nic Watt, Huami, Metita, Cassia, Fed Deli, Depot, Orbit, The Grill, Fortuna and SkyBar will remain open.

    All hotels, Sky Tower, East Day Spa, All Blacks Experience, Weta Workshop Unleashed, SkyWalk, SkyJump and the car park remain open.

    SkyCity Adelaide, SkyCity Hamilton, and SkyCity Queenstown will remain open.

  • What if I need a replacement Premier Rewards card?

    You can collect a replacement card from a temporary Premier Rewards counter located in the lobby of the SkyCity Hotel from 6.45am to 11.15pm daily from Monday 9 to Friday 13 September.

  • I have further questions or a complaint about my treatment.

    Please refer any further questions to enquiries@skycity.co.nz